Agile Media Ltd Privacy & Cookie Policy
Last updated: 25th
May 2018
1. Introduction
Agile
Media Limited is the Data Controller for customer interactions involving our
products and services. This Privacy Notice explains our business and how we
collect, share and use your personal information, and how you can exercise your
privacy rights. It takes into account best practice, the Data Protection Act
and the General Data Protection Regulations (GDPR).
If
you have any questions or concerns about our use of your personal information,
then please contact us using the contact details provided at the bottom of this
Privacy Notice.
2. What do we do?
Agile
Media Limited is a provider of business information through magazines and
digital media and we also organise a range of events and awards, mostly in the
United Kingdom but also world-wide. Our services are targeted at business and
aim to provide customers with practical advice and guidance in the markets we
cover. We also help business find their markets and make connections.
For
more information about range of services see our Shop at: https://agilemedia.escosubs.co.uk/
3. What contact information does Agile Media Ltd
collect and why?
Why do we collect
your information?
We collect information which is
necessary to:
·
provide the Services to you;
·
notify you of your Service order
status;
·
carry out internal administration and
analysis;
·
enhance your visit to our web site by:
·
tailoring your experience to your
preferred choice of activities; and
·
informing you of changes in our web
site.
Subscriptions run on an annual
basis and are renewed after 12 months.
It
is assumed that an order for a subscription will include acceptance that
renewal invitations will be welcomed by the person placing the order. The vast
majority of our customers renew their subscriptions, but this is also common
practice for subscriptions and similar ongoing relationships.
What information do
we collect?
A) Through our off-line ordering as well as
digital platforms we may ask you to provide personal information in order to
enable us to fulfil orders and other customer requests:
·
registering
an account with us;
·
subscribing
to our marketing communications;
·
ordering
a paid subscription;
·
registering
for a controlled circulation magazine;
·
attending
at events;
·
entering
awards, and
·
submitting
enquiries to us.
The
personal information that you are asked to provide, and the reasons why you are
asked to provide it, will be made clear to you at the point we ask you to
provide the information.
B)
When you visit our websites, we may
collect certain information automatically from your device through Google or
other analytics. This could include:
·
your
IP address
·
device
type (desktop, mobile or tablet)
·
unique
device identification numbers
·
browser-type
·
broad
geographic location (e.g. country or city-level location) and
·
other
technical information.
C) Behavioural
Data: We may also collect information about how your device has interacted with
the websites, including the pages accessed and links clicked. Collecting this
information enables us better to understand the visitors who come to our
Website, where they come from, and what content on our Website is of interest
to them. We use this information for our internal analytics purposes and to
improve the quality and relevance of our Website to our visitors.
D) Cookies: Some of this information may
be collected using cookies and similar tracking technology. See the Cookies
Policy section for further details.
E) Information obtained from third party
source
We
may receive personal information about you from third party sources, which
could include credit or debit card details. We use this information to collect
payment for subscriptions and attendance at events. We do not store any of this
information and it is not retained by our suppliers any longer than required to
process payment.
These
third parties will either have your consent or are otherwise legally permitted
or required to disclose your personal information to us.
Where
necessary they will be PCI Compliant (Payment Card Industry Data Security
Standard).
4. With whom does Agile Media share customer
contact information?
a)
We do not rent or sell customer data to anyone.
b)
We
may disclose your personal information to business partners who provide Customer
Services or data processing services, website content hosting and so on.
c)
We
do not make your data available to any Third Parties other than those
supporting our products and service delivery.
d)
We
would also make the data available to anyone else from your organisation who is
legitimately entitled to it: a colleague or purchasing department for example.
5. Legal basis for processing
personal information
a)
We
will only send you direct marketing communications in circumstances where we
believe we can demonstrate a legitimate interest or where we have your specific
consent.
b)
When
you sign up to any of our services, we ask for your consent to send you direct
marketing communication over a variety of channels. We will honour your right
to withdraw your consent at any time.
c)
When
you enquire about or request a service from us, we may rely on our legitimate
business interests to send you marketing communications (via post, email or
telephone). These communications will always be related to our services and we
believe will be of interest to you. We will always provide you with the
opportunity to opt-out of this when you provide your information to us.
d)
If
you want to stop receiving direct marketing from us, you can use the
unsubscribe mechanism on any email you receive, tell us when we call you or
alternatively you can contact the Data Manager using the details available
below.
e)
Data
Profiling: Periodically we conduct data profiling on the information we collect
to better understand our customers in order to provide targeted communications
which suit your needs. If you wish to stop your information being used for data
profiling, please contact the Data Manager.
6. Cookie Policy
a) Cookies for Website Performance
Our websites use cookies to hold
temporary shopping basket information and facilitate the purchases of products
from our e-commerce store. These are essential for website performance purposes
and are classified as 'strictly necessary' by The Privacy and Electronic
Communications (EC Directive) (Amendment) Regulations 2011.
Your consent for the use of these
cookies is not required, although if you wish to limit the use of these cookies
you can do so by adjusting cookie settings in your web browser. Please be aware
that your ability to use this site may be impaired.
b) Cookies for Google Analytics
This website uses Google Analytics to
monitor visitor activity. Data collected is anonymous and helps us to optimize
this website and our service offerings.
To opt-out of Google Analytics cookies,
please use the browser add-on available here.
7. Data storage and security
a)
How
does Agile Media keep your personal information secure?
We
use appropriate technical and organisational measures to protect the personal
information that we collect and process about you. Specific measures we use
include encrypting your personal information and using secure File Transfer
Protocols when, for instance, transferring data to mailing houses for
distribution purposes.
b)
How
long do we hold your data?
We
retain your information where we have an ongoing legitimate business need to do
so for example, to provide you with a service you have purchased or requested,
or to comply with legal, or accounting requirements.
For
Controlled Circulation we will retain data related to all live subscriptions
and for the purposes of auditing, normally up to three years’ worth. This is
best practice and also the norm for ABC Audited publications.
When
we have no ongoing legitimate business need to process your personal
information, we will either delete or securely store it until deletion is
possible.
8. Your data protection rights
a)
You
can access the personal information you have provided us by making a Subject
Access Request to the Data Manager using the details below.
b)
Deleting
Your Information: A request to have the personal information you have provided
us removed from our systems can be made to the Data Manager. Your information
will be removed from our systems except in circumstances where we are required
to retain this information for compliance with legal obligation or for future
suppression purposes, where the minimal amount necessary will be retained in
order to honour an individual’s right.
c)
Updating
Your Information: You can review the personal information you have provided us
and make any desired changes or rectifications at any time either online or by
contacting the Data Manager using the details available in the Privacy Summary.
d)
Withdrawing
consent: if we have collected and process your personal information with your
consent, then you can withdraw your consent at any time. Withdrawing your
consent will not affect the lawfulness of any processing we conducted prior to
your withdrawal, nor will it affect processing of your personal information
conducted in reliance on lawful processing grounds other than consent.
9. Updates to this Privacy Notice
We
may update this Privacy Notice over time and will inform you, consistent with the
requirements of any changed regulation.
10. How to contact us
The Data Controller of personal
information collected about you through this Website and elsewhere is Agile
Media Ltd, Registered in England No. 6646125.
If
you have any questions about this Privacy Policy at any time, please contact us
using the following details.
Registered
office: Agile Media Ltd, Longley House, International Drive, Southgate Avenue,
Crawley, West Sussex RH10 6AQ.
You
can write to us at the address above (marked for the attention of the Data
Manager) or e-mail us at: data.manager@agilemedia.co.uk